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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will show up. It includes thorough information about all the actions that you can carry out on that particular page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich variety of how-to videos explaining how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you need, take a peek at our comprehensive Frequently Asked Questions section, which includes questions asked by real clients and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new entries in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of customer service technicians available 24/7 and ready to assist you with any issue. Each trouble ticket you send will be replied to within one hour (the average ticket response time is about twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 243087

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com